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Processing and Dispatch

NYRVA ships worldwide.

Orders begin processing once payment is confirmed. Most orders are dispatched within 7 to 14 business days, unless a different timeline is stated on the product page.

Because many NYRVA pieces are produced in limited quantities or scheduled production runs, processing times may vary depending on product availability, demand and production schedules.

Orders placed on weekends or holidays begin processing the following business day.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight and selected shipping method.

Any available free shipping offers are automatically applied when your order meets the required amount.

Expedited shipping applies to delivery time after an order has been dispatched. It does not guarantee an earlier processing or dispatch date unless otherwise stated.

International Orders

International orders may be subject to import duties, customs fees and taxes determined by the destination country.

These charges are not included in your shipping cost and are the responsibility of the customer.

NYRVA does not control customs charges, clearance procedures or international delivery delays.

Delivery Timeframes

Estimated delivery times begin once your order has been dispatched, not when your order is placed.

Delivery times vary by destination and carrier. Delays may occur due to weather, customs processing, carrier issues or other circumstances outside NYRVA’s control.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

NYRVA is not responsible for delays, returned packages or delivery issues caused by incorrect or incomplete shipping information.

If you notice an error in your shipping address, contact cs@nyrva.us as soon as possible. Changes cannot be guaranteed once an order has entered fulfillment.

Lost or Delivered Packages

If your tracking information shows that your package was delivered but you have not received it, contact the shipping carrier directly to open an investigation.

Once a claim has been submitted, NYRVA can assist with any additional information requested by the carrier.

Order Updates

You will receive an order confirmation after your purchase and a shipping confirmation with tracking once your order has been dispatched.

If you have not received tracking information after 14 business days, and your product page does not specify a longer production timeline, contact cs@nyrva.us with your order number.